Digital Switchover
Landlines in the UK are going digital. The existing analogue technology (the PSTN - Public Switched Telephone Network) which has supported phone and broadband services for decades is being retired and switched off.
Published: 30 June 2025
The good news is the landline is here to stay. By the end of January 2027, the vast majority of customers will be provided with a broadband line, making calls the same as they do today, but using ‘Voice over IP’ technology that uses an internet connection.
Digital landlines will be easier to maintain and will underpin many of the new digital services for homes and businesses, providing a better service for customers.
The switch from analogue to digital landlines has already started in many countries including Germany, France, Australia and Japan and is a key step towards preparing the country for a Full Fibre future, in support of the UK Government’s gigabit connectivity ambitions.
Together with Government, Ofcom, telecoms providers, charity partners and key industry groups, BT is working hard to ensure that everyone knows about the change, how they will be impacted and what they need to do as a result.
For further information, please click the link here.