Help Us Report Unsatisfactory Road Surfacing Work
Have you noticed poor-quality road surfacing or unsatisfactory workmanship following roadworks in our parish?
Published: 11 November 2026
Cambridgeshire County Council (CCC) is responsible for overseeing highway maintenance and the work carried out by its appointed contractors.
If you notice work that you believe has been completed to an unsatisfactory standard, we encourage you to report it direct to CCC. This could include uneven road surfaces, loose or missing tarmac, poorly finished edges, unfinished reinstatement work or other defects following resurfacing.
Why is it important to report it?
Reporting poor workmanship helps Cambridgeshire County Council identify where contractors have failed to meet the required standards. Where work is found to be unsatisfactory, CCC can take action against the contractor, including issuing financial penalties or fines in accordance with the relevant contractual arrangements.
By reporting concerns, residents can help ensure that public money is being spent appropriately and that highway works are completed to the standard our communities should expect.
How to report a problem
If you notice an issue:
- Take photographs of the unsatisfactory work, if it is safe to do so.
- Make a note of the road name and the location of the problem.
- Include the approximate date the work was carried out, if known.
- Report the issue directly to Cambridgeshire County Council through its highways reporting service.
Report a highways problem:
https://highwaysreporting.cambridgeshire.gov.uk/
Please also feel free to notify Wistow Parish Council so that we are aware of recurring issues within the parish and can raise wider concerns with the County Council where appropriate.
Your reports make a difference. By taking a few moments to report poor-quality work, you can help hold contractors accountable and improve the standard of highway maintenance across our community.